Crisis line answered 24/7
FiascoConsultancy
About Fiasco

We are the people you call when the plan has already failed.

Fiasco Consultancy Limited has spent 18 years doing the work that starts after something has gone wrong — and the work that stops it going wrong again.

Our story

It started with a project nobody wanted to touch.

In 2008, three partners left Big Four practice in Nairobi over a disagreement that turned out to be a business model. They had just handed a client a diagnostic on a failing programme — a good one — and watched the programme fail anyway, because nobody stayed to make the recommendations happen.

Fiasco was built to close that gap. The name is deliberate: it is the word clients use when they call. We took the work other firms declined because it was messy, contentious, or already on fire, and we made staying through execution the thing we sell.

Since then the practice has grown to 300+ completed engagements across 6 countries, with dedicated forensic, transformation and analytics lines — but the original test has not changed. If we cannot see the outcome through, we do not take the engagement.

Mission

To make organisational failure survivable — and then unlikely.

Containment first, because you cannot fix what is still burning. Diagnosis second, because fixing the wrong thing quickly is still failure. Then execution, and only then the controls that make it the last time.

We stay through execution

The report was never the hard part. Every engagement includes someone from Fiasco accountable for the plan actually happening, not just for writing it.

We tell you if you do not need us

The fastest way to lose a client for a decade is to sell them work they did not need. If the honest answer is a smaller engagement, or none, that is the answer you get.

We work to evidential standards

Anything that might end up in front of a regulator, a lender or a court is documented as though it will be. That discipline does not cost more; it just gets decided up front.

One accountable point of contact

Boards in a crisis do not need five conflicting accounts. They need one named person who owns the situation and reports on it daily.

The method

Four stages, run the same way every time.

01

Contain

Hours to days

We deploy, take command of the incident, and stop the loss. Assets are secured, records are preserved, and your board gets one accountable point of contact instead of five conflicting accounts.

02

Diagnose

2–6 weeks

Forensic reconstruction of what actually happened and why. We separate the presenting symptom from the binding constraint, because fixing the wrong thing quickly is still failure.

03

Resolve

3–9 months

A recovery plan with named owners, dated milestones and measurable outcomes — then we stay and execute it with you, rather than handing over a document and leaving.

04

Fortify

Ongoing review

Controls, governance and training so the same failure cannot recur. We measure the organisation against its own new standard before we close the engagement.

Track record

2008 to today

08

2008

Founded in Nairobi

Three partners leave Big Four practice to build a firm that stays through execution instead of handing over a report and invoicing.

12

2012

Regional expansion

Operations extended into Uganda, Tanzania and Rwanda as client footprints started crossing borders.

16

2016

Forensic practice established

A dedicated forensic services line launched after demand for court-admissible investigation outgrew the audit team.

20

2020

Digital and analytics practice

Transformation and data services added as the pandemic compressed a decade of digitisation into eighteen months.

24

2024

300 engagements

The firm passed 300 completed engagements across more than 50 corporate clients throughout East Africa.

26

2026

AI-assisted advisory

The Fiasco Advisor launched — an AI assistant grounded in the firm's own methodology that triages an enquiry before a partner picks it up.

Common questions

What people ask before they call

How quickly can you actually deploy?

A crisis specialist is assigned and briefed within one hour of first contact. On-site deployment in Nairobi is same-day; regional capitals are within 24 hours. The crisis line is answered around the clock.

What does an engagement cost?

The initial consultation is free and carries no obligation. Crisis interventions are scoped within 24 hours and priced on the scale of the response. Strategic engagements are priced per milestone, and retainer arrangements are available for ongoing advisory. You get a written scope and fee before any work starts.

Is my situation confidential?

Yes. Every engagement is covered by a mutual non-disclosure agreement executed before the first substantive discussion. Where a matter is likely to become contentious, we work under your counsel's instruction so that privilege attaches to our work.

Do you work outside Kenya?

Yes. We operate across Kenya, Uganda, Tanzania, Rwanda, Ethiopia and South Sudan, and have deployed teams to all six.

What if we are not sure which service we need?

That is the normal starting position. Book a consultation and describe the situation — we will tell you which service applies, and we will tell you if the honest answer is that you do not need us.

Can your forensic reports be used in court?

Yes. Our forensic work is conducted to evidential standards with documented chain of custody, and our lead examiners are court-qualified expert witnesses who have given testimony in commercial and criminal proceedings.

Next step

Tell us what is going wrong.

The first conversation is free, confidential and carries no obligation. If we are not the right people, we will say so.

Or reach us directly — +254 712 770 999 · info@fiascoconsultancy.co.ke
Mon – Sat, 8:00 AM – 5:00 PM · Crisis line answered 24/7

Call nowBook a Consultation