Services

Scoped in writing. Priced per engagement.

Nine services across two pillars. Each page below sets out exactly what the engagement includes, what you receive at the end, who it is for, and how long it usually takes.

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Crisis & Recovery

For organisations dealing with something that is going wrong right now.

24/7 Response

Rapid Crisis Intervention

An on-site stabilisation team deployed within hours to stop the losses.

Crisis specialist assigned and briefed within one hour of first contact
On-site deployment across Nairobi same-day; regional capitals within 24 hours
Immediate containment: asset security, records preservation, access control

Deployment in hours. Stabilisation typically 2–6 weeks.

Full scope

Court-Admissible

Forensic Audit & Investigation

Evidence-grade investigation into fraud, leakage and financial irregularity.

Financial reconstruction across ledgers, bank records and subsidiary accounts
Digital forensics: email, ERP audit trails and device imaging under chain of custody
Structured interviews conducted under legal privilege where required

Scoping in 1 week. Full investigations typically 6–14 weeks.

Full scope

High Impact

Project Turnaround & Recovery

Re-baselining and re-execution of projects that have stalled or overrun.

Independent project health assessment against schedule, cost and quality
Root-cause diagnosis separating presenting symptoms from the real constraint
Realistic re-baselining of scope, timeline and budget

Assessment in 2–3 weeks. Recovery typically 3–9 months.

Full scope

72-Hour Window

Reputation & Crisis Communications

Narrative control and media defence when the story has turned against you.

Real-time media and social monitoring across print, broadcast and digital
Holding statements, Q&A packs and spokesperson briefings within hours
Disclosure sequencing across regulators, staff, customers and press

Live support from day one. Rebuild programmes 3–6 months.

Full scope

Strategy & Performance

For organisations building the capability to not need us next time.

Foundation

Strategy & Corporate Planning

Three- to five-year strategy your board can actually hold management to.

Competitive and market landscape analysis for your East African footprint
Facilitated executive and board strategy sessions
Explicit choice framing — where to play, and where to stop

Typically 8–12 weeks from kickoff to board approval.

Full scope

Cost Recovery

Operational Excellence

Process redesign that takes real cost out without breaking service.

End-to-end process mapping with time and cost baselines
Lean and Six Sigma waste analysis across priority value streams
Standard operating procedures written with the teams who will use them

Diagnostic in 3–4 weeks. Implementation 4–8 months.

Full scope

Popular

Digital Transformation

ERP, cloud and automation programmes scoped to survive contact with reality.

Current-state technology and data assessment
Vendor-neutral system selection and commercial negotiation support
Cloud migration planning and phased cutover design

Assessment in 4 weeks. Programme oversight 6–18 months.

Full scope

Specialist

Data & Decision Analytics

Executive reporting and forecasting built on numbers you can defend.

Data quality, lineage and governance assessment
A single agreed definition for every board-level metric
Executive dashboard design and build

Typically 6–10 weeks to a live executive dashboard.

Full scope

Strategic

Talent & HR Strategy

Workforce, reward and leadership design grounded in Kenyan labour law.

Organisation design and workforce planning against the strategic plan
Compensation benchmarking for East African markets
HR policy review and Employment Act compliance audit

Typically 6–14 weeks depending on headcount and scope.

Full scope

Not sure which one

Describe the situation and we will tell you.

Most clients do not arrive knowing which service they need — that is a normal starting position. Book a consultation, or ask the Fiasco Advisor and it will point you at the right one.

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Or reach us directly — +254 712 770 999 · info@fiascoconsultancy.co.ke
Mon – Sat, 8:00 AM – 5:00 PM · Crisis line answered 24/7