Strategy & Performance

Operational Excellence

We map how work actually flows through your organisation — not how the org chart says it should — then remove the handoffs, rework and waiting that quietly consume your margin. Every change is tied to a measured baseline so the saving is provable.

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What the engagement includes

End-to-end process mapping with time and cost baselines
Lean and Six Sigma waste analysis across priority value streams
Standard operating procedures written with the teams who will use them
Performance management system design and supervisor coaching
Supply chain and procurement efficiency review
Benefit tracking against the original baseline for six months

What you receive

Current- and future-state process maps

SOP library and training materials

Quantified benefits case with a monthly tracking dashboard

Who this is for

COOs and operations directors under margin pressure, or preparing for scale, acquisition or investor diligence.

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Operational Excellence

Start with a scoping conversation.

Fifteen minutes on the phone is usually enough for us to tell you whether this is the right service, what it would involve, and what it would cost.

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Or reach us directly — +254 712 770 999 · info@fiascoconsultancy.co.ke
Mon – Sat, 8:00 AM – 5:00 PM · Crisis line answered 24/7