Crisis & Recovery

Reputation & Crisis Communications

A reputation is built over years and lost in a news cycle. We take control of the information environment in the critical first 72 hours — establishing the facts, sequencing disclosure, and making sure your organisation is the most credible source on its own story.

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What the engagement includes

Real-time media and social monitoring across print, broadcast and digital
Holding statements, Q&A packs and spokesperson briefings within hours
Disclosure sequencing across regulators, staff, customers and press
Executive media training and hostile-interview preparation
Direct engagement with editors and correspondents where appropriate
Post-crisis reputation rebuilding with tracked sentiment

What you receive

Crisis communications plan with an approved message house

Full statement and Q&A library, legally reviewed

Sentiment baseline and 90-day recovery tracking report

Who this is for

Listed companies, banks, NGOs and public institutions facing adverse coverage, a breach disclosure, litigation publicity or an executive scandal.

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Reputation & Crisis Communications

Start with a scoping conversation.

Fifteen minutes on the phone is usually enough for us to tell you whether this is the right service, what it would involve, and what it would cost.

Book a Consultation Request a Quote Emergency Consultation

Or reach us directly — +254 712 770 999 · info@fiascoconsultancy.co.ke
Mon – Sat, 8:00 AM – 5:00 PM · Crisis line answered 24/7